Gartner introduces offerings aligned to job-related activities

Date: 07 August 2006
(ICT World)
Gartner has announced two offerings within the Gartner for IT Leaders product suite. The offerings are 'Application Management' and 'Business Process Improvement'.

Gartner for IT Leaders is designed to align an IT leaders specific job-related challenges with the appropriate Gartner analysts and insight, and to connect clients to IT peers who share common business and technology issues.
 
The Gartner for IT Leaders product suite is designed to help clients spend more time applying Gartner insight to their specific business issues, and less time finding it, says Robin Kranich, senior vice-president of research business development at Gartner. Clients obtain access to their own mini-site that contains role-specific content on gartner.com created specifically for them, creating an easier, more targeted and valuable experience. This content includes activity cycles that organise content around the ways clients plan for and execute on their jobs.
 
The Application Management offering is targeted at IT leaders with responsibility for application management, development, analysis, integration or enterprise resource planning (ERP), customer relationship management (CRM) and workplace integration/project managers.

Application managers are under more pressure than ever to rapidly deliver results across the entire applications portfolio at the same time as reducing the natural disruptions of change, says Jeff Comport, vice-president and distinguished analyst at Gartner. This new offering will help those with responsibility for application management or development to move from the treadmill of application project spaghetti to a strategic, well-managed applications portfolio.
 
The Business Process Improvement offering is targeted at IT leaders responsible for relationship management with line of business leaders and championing process orientation to achieve operational excellence. Such leaders have responsibilities for business process modelling, analysis, design, implementation and optimisation.
 
Business processes are key to delivering the organisations vision and keeping its strategy on track, even when conditions change, says Janelle Hill, research vice-president. Since all organisations execute their vision and strategy through daily operations, focusing on continual process improvement is critical to achieving sustained business advantage.