The Web-based forum (www.jump.co.za/forum) caters for discussions about all products sold online, and gives the consumer the ability to enquire and inform fellow consumers regarding any product-related information, whether technical or general, says Albert Bredenhann, MD of Jump Internet Technologies.
 
This open forum also provides a platform for consumers to comment on online stores and online shopping experiences in SA, aiming to allow all parties involved in the e-commerce process to make themselves heard.
 
With online customer service always a topic of discussion, we feel that this will empower the consumer, and help to make online shopping in SA a better experience for all, says Bredenhann.