By making the right decisions for every account in a portfolio, lenders are able to increase revenue, reduce losses, improve customer service and, ultimately, increase portfolio profitability and drive sustainable competitive advantage, PIC Solutions says.
 
Woolworths Financial Services has been using the Triad system for ten years and says that it has achieved improvements in the areas of employee turnover, collections processes and strategies.
 
Sivi Pillay, head of customer risk and compliance at Woolworths Financial Services, comments: Triad has proven to be an effective tool in assisting us with our objective to strategically change our business decisions and policies. PIC Solutions strategy consultants will ensure that we continue to make successful credit and collections strategies.
 
Dave Lewis, director of consulting at PIC Solutions, adds: We are pleased to work with Woolworths on this Triad consulting assignment. Woolworths has leveraged Triads functionalities to meet its objectives and this has led to more effective decisions being made.